Refund & Cancellation Policy

Overview

This policy explains how cancellations and refunds work for services and products sold by BLLEKHOLL LLC. It is part of our Terms of Service.

1. Custom Development Projects

• Deposits are non-refundable once work on the project has started.
• Milestone payments are refundable only for work that has not yet started.
• If we fail to deliver the agreed scope, you receive a refund for the milestones that were not delivered.

If a signed written agreement for your project sets different refund terms, that agreement applies.

2. SaaS Subscriptions

• You can cancel at any time from your account or by emailing info@bllekholl.com.
• After you cancel, your access continues until the end of the period you have already paid for, and you will not be charged again.
• Refund requests made within 14 days of your first payment will be honored.
• No partial refunds are given for later renewal periods, unless required by law.

Subscriptions bought through the Apple App Store or Google Play are billed by Apple or Google. Refunds for those purchases must be requested from Apple or Google under their refund policies.

3. How to Request a Refund

• Email info@bllekholl.com with your name, the email address used for the purchase, the invoice or receipt number, and the reason for your request.
• Approved refunds are processed to the original payment method within 5–10 business days.

4. Contact

If you have any questions about this policy, contact us: